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After your order is placed we will aim to have your order shipped to you within 1 week. This is dependant on your Artwork being of the quaility we need.
Yes your details and payment is secure – we process all payments via STRIPE securely
We go through extensive customer sign-off procedures to ensure design, colour and logos are all correct before going into production.
You are also responsible for providing correctly spelt names and numbers at time of order.
Any errors in artwork, product type, spelling or quantity that have been approved and supplied by you will not be refunded.
If you receive a delivery that differs from your pre-production file, name/number list or purchase order, contact us and let us know what your issue is and we’ll work with you to find a solution. This may mean reprinting your order at no additional cost or crediting your account so you can place a new order
If an item simply does not fit or you change your mind, Fullhammer unfortunately will not replace or refund your product.
We will not refund or replace on damaged items caused by incorrect use, not following care instructions, or activities unsuitable for the garment.